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Privacy Policy

Last Updated: January 30, 2026

1. Introduction​

Welcome to My Genesis Fortune ("Genesis," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate platform.

By accessing or using Genesis, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our platform.

2. Information We Collect​

2.1 Information You Provide​

  • Account Information: Name, email address, phone number, password, and role (Agent, Owner, Tenant, Surveyor, Admin)
  • Profile Information: Profile pictures, business details, professional credentials
  • Property Information: Property listings, descriptions, images, locations, pricing, and related documents
  • Documents: Title deeds, sale agreements, KRA PIN documents, valuation reports, and other property-related documents
  • Communication Data: Messages, chat history, maintenance requests, and support inquiries
  • Payment Information: Billing details, subscription information, and transaction history

2.2 Automatically Collected Information​

  • Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Data: General location information for property searches and recommendations
  • Cookies and Similar Technologies: Session data, preferences, and authentication tokens

2.3 Third-Party Information​

  • Google OAuth: When you sign in with Google, we receive your name, email address, and Google ID
  • Social Media: Information from social media platforms if you choose to connect them

3. How We Use Your Information​

  • Platform Services: Provide and maintain our real estate platform, including property listings, AI chat, and property search
  • AI Features: Power our AI assistant using Google Gemini to answer property-related questions and provide recommendations
  • User Authentication: Verify your identity and manage your account
  • Communication: Send notifications, maintenance updates, rent reminders, and service-related communications
  • Property Matching: Match tenants with properties and connect buyers/sellers with agents
  • Document Verification: Verify property documents and ensure authenticity
  • Analytics: Analyze usage patterns to improve our platform and user experience
  • Customer Support: Respond to your inquiries and provide technical assistance
  • Legal Compliance: Comply with legal obligations and enforce our Terms of Service
  • Security: Detect and prevent fraud, unauthorized access, and other security threats

4. How We Share Your Information​

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Users: Property listings, agent information, and contact details are visible to other platform users as necessary for the service
  • Service Providers: Third-party services including Google (for OAuth and AI), MongoDB (database), email services, and hosting providers
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
  • Legal Requirements: When required by law, court order, or government authority
  • Protection of Rights: To protect our rights, property, safety, or that of our users or the public
  • With Your Consent: When you explicitly consent to sharing your information

5. Third-Party Services​

Our platform integrates with the following third-party services:

  • Google Services: Google OAuth for authentication and Google Gemini AI for chat functionality
  • MongoDB Atlas: Cloud database for storing application data
  • Email Services: Gmail for transactional emails and notifications
  • Hosting Services: Cloud hosting providers (Render, Vercel, etc.)

These third-party services have their own privacy policies, and we encourage you to review them.

6. Data Security​

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit using HTTPS/TLS
  • Secure password hashing and storage
  • JWT-based authentication with secure token management
  • Regular security audits and monitoring
  • Access controls and role-based permissions
  • Secure document storage and verification systems

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention​

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will remove your personal information within 90 days, except where we are required to retain it for legal or regulatory purposes.

8. Your Rights and Choices​

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at admin@mygenesisfortune.com.

9. Children's Privacy​

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete it.

10. International Data Transfers​

Your information may be transferred to and processed in countries other than Kenya, including the United States and European Union, where our service providers are located. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Cookies and Tracking​

We use cookies and similar technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences (theme, language, etc.)
  • Analyze platform usage and performance
  • Provide personalized content and recommendations

You can control cookies through your browser settings, but disabling cookies may affect platform functionality.

12. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date. Your continued use of Genesis after changes are posted constitutes acceptance of the updated policy.

13. Contact Us​

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Data Protection Officer​

For data protection inquiries specific to Kenya's Data Protection Act, 2019, you may contact our data protection officer at admin@mygenesisfortune.com or call +254759375210.

By using My Genesis Fortune, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.