User Guides Overview
Welcome to the Genesis Fortune user guides! This section contains comprehensive documentation for each user role on the platform.
Choose Your Guide
Select the guide that matches your role to learn how to use Genesis Fortune effectively.
For Real Estate Agents
Manage property listings, track leads with intelligent scoring, automate follow-ups, and grow your real estate business.
Key Topics:
- Creating and managing property listings
- Understanding lead scoring (0-100 points)
- Setting up automated follow-ups
- Using analytics to improve performance
- Best practices for maximizing conversions
For Landlords
Automate rent collection, manage tenants, track finances, and streamline property management.
Key Topics:
- Adding and managing tenants
- Automated rent reminders (7/3/1 day schedule)
- Payment tracking with M-Pesa
- Maintenance request management
- Financial reporting with AI insights
For Property Seekers
Find your ideal property using AI-powered conversational search and manage all your inquiries in one place.
Key Topics:
- Using AI search with natural language
- Saving and organizing favorites
- Contacting agents effectively
- Managing multiple property inquiries
For Tenants
View rent status, make payments, submit maintenance requests, and access lease information.
Key Topics:
- Checking rent payment status
- Making payments via M-Pesa
- Submitting maintenance requests
- Viewing lease details
For Property Sellers
List properties for sale, verify documents, and manage buyer inquiries.
Key Topics:
- Creating effective property listings
- Document verification process
- Managing buyer inquiries
- Tracking property performance
For Surveyors
Build your professional profile, accept survey requests, and grow your reputation through ratings.
Key Topics:
- Creating a professional surveyor profile
- Setting competitive service pricing
- Managing survey requests
- Building your rating and reputation
Common Tasks Across All Roles
Account Management
Subscription & Billing
Features & Integrations
Need Help?
Can't find what you're looking for?
- FAQ - Answers to common questions
- Troubleshooting - Solutions to common issues
- Contact Support - Get personalized assistance
What's New?
Check out our Changelog for the latest features and updates to the platform.