Key Concepts
Understanding these key concepts will help you navigate and use Genesis Fortune effectively.
User Roles
Agent
Real estate professionals who list properties, manage leads, and help clients find or sell properties.
Key Capabilities:
- Create and manage property listings
- Receive and manage leads
- Access lead scoring and analytics
- Automate follow-up communications
- Promote listings
Landlord
Property owners who manage rental properties and tenants.
Key Capabilities:
- Add and manage tenants
- Automate rent reminders
- Track rent payments
- Handle maintenance requests
- Generate financial reports
- Request surveyor services
Property Seeker
Users searching for properties to rent or buy.
Key Capabilities:
- AI-powered property search
- Save favorite properties
- Contact agents
- Track inquiries and conversations
Tenant
Individuals renting property through the platform.
Key Capabilities:
- View rent payment status
- Make rent payments via M-Pesa
- Submit maintenance requests
- Access lease information
Property Seller
Individuals or entities listing properties for sale.
Key Capabilities:
- List properties for sale
- Upload and verify documents
- Manage buyer inquiries
- View performance metrics
Surveyor
Professional surveyors offering property inspection and valuation services.
Key Capabilities:
- Create professional profile
- Set service pricing
- Accept survey requests
- Update survey status
- Build rating and reputation
Core Features
AI-Powered Search
Natural language processing that understands property search queries like "3-bedroom apartment near park under $1000/month" and extracts relevant filters.
Technology: Google Gemini and Groq AI models
Lead Scoring
Automatic scoring system (0-100 points) that evaluates leads based on:
- Response time (20 points)
- Engagement level (25 points)
- Budget match (25 points)
- Urgency/deal type (20 points)
- Contact quality (10 points)
Intent Levels: low, medium, high, very-high
Automated Follow-ups
System automatically sends personalized follow-up emails every 6 hours to high-scoring leads (score ≥ 60) when enabled.
Rent Reminders
Scheduled notifications sent at:
- 7 days before rent due date
- 3 days before rent due date
- 1 day before rent due date
Channels: Email, WhatsApp, Push Notifications
Financial Reports
Comprehensive reports including:
- Income analysis by payment type
- Expense tracking (maintenance, repairs)
- Cashflow summary (income vs expenses)
- Property performance metrics
- AI-generated insights
Property Types
For Rent
- Apartments
- Houses
- Rooms
- Commercial spaces
For Sale
- Residential properties
- Commercial properties
- Land plots
Listing Types
- Rent - Properties available for rent
- Sale - Properties available for purchase
- Both - Properties available for either rent or sale
- Service - Professional services (surveyor, maintenance)
Payment System
M-Pesa Integration
Mobile money payment system popular in Kenya for:
- Rent payments
- Subscription upgrades
- Deposit payments
Features:
- Real-time payment confirmation
- Automatic receipt generation
- Payment history tracking
Subscription Plans
Free / None
- 2 AI searches per month
- 2 agent connections per month
- Basic features only
Basic
- 50 AI searches per month
- 20 agent connections per month
- Enhanced features
MyGF 1.3
- 200 AI searches per month
- 100+ agent connections per month
- Advanced features
MyGF 3.2
- Unlimited AI searches
- Unlimited agent connections
- All premium features
Feature Flags
User-configurable settings to enable/disable specific features:
AI Manager
Control AI automation levels for property management tasks.
Rent Reminders
Configure automatic rent reminder notifications:
- Enable/disable per tenant
- Choose notification channels
- Customize reminder schedule
Lead Scoring
Enable/disable automatic lead scoring and follow-ups.
Maintenance AI
AI-powered maintenance request analysis and image recognition.
Financial Reports
Configure automatic report generation:
- Set report frequency
- Choose report types
- Enable AI insights
AI Voice (Premium)
Voice-based AI interaction for premium users.
Notification Channels
Email
Standard email notifications using Gmail API or SendGrid.
WhatsApp
Business notifications via Twilio using Meta-approved templates.
Rate Limit: 250 messages per day (entry tier) Contact: +12763238588 (My Genesis Fortune)
Push Notifications
In-app browser push notifications for real-time alerts.
Lead Management
Lead Status
- New - Recently created lead
- Contacted - Agent has reached out
- Viewing Scheduled - Property viewing arranged
- Offer Made - Buyer has made an offer
- Closed - Deal completed
- Lost - Lead did not convert
Lead Sources
- AI Chat inquiries
- Property listing contacts
- Direct agent contact
- WhatsApp inquiries
- Email inquiries (Gmail tracking)
Surveyor Specializations
Residential
Home inspections, residential property valuations.
Commercial
Commercial property assessments, business property valuations.
Land
Land surveys, boundary determinations, topographical surveys.
Document Verification
AI-powered document verification for:
- Property title deeds
- ID documents
- Lease agreements
- Property certificates
Statuses: Pending, Verified, Rejected
Usage Tracking
Monitor your feature usage against plan limits:
- AI searches used/remaining
- Agent connections used/remaining
- Monthly reset on subscription date
Behavior: Users are blocked from features when limits are exceeded on Free and Basic plans.
Cron Jobs (Automated Services)
Background processes that run automatically:
- Rent Reminder Service - Daily at 9:00 AM
- Lead Scoring Service - Every hour
- Auto Follow-up Service - Every 6 hours
- Gmail Polling - Every 5 minutes
- Subscription Expiration Check - Daily
Understanding Terminology
| Term | Definition |
|---|---|
| Listing | A property available for rent or sale |
| Lead | A potential customer inquiry about a property |
| Tenant | A person renting a property from a landlord |
| Surveyor | Professional providing property inspection services |
| M-Pesa | Mobile money payment system |
| Intent Level | Classification of lead quality (low to very-high) |
| Lead Score | Numerical rating (0-100) of lead quality |
| Feature Flag | User setting to enable/disable specific features |
| Usage Limit | Monthly cap on feature usage based on subscription |
Next Steps
Now that you understand the key concepts:
- Set up your account to get started
- Follow the quick start guide for your role
- Explore your role's user guide for detailed instructions
If you have questions, check our FAQ or contact support.