Quick Start Guide
Get up and running with Genesis Fortune in minutes. Choose your role below for a tailored quick start experience.
For Property Seekers
1. Create Your Account
Visit mygenesisfortune.com and click "Sign Up" or use Google OAuth for instant access.
2. Start Searching with AI
Navigate to the search page and describe what you're looking for:
- "I need a 2-bedroom apartment in Nairobi under KSh 50,000/month"
- "Show me houses for sale near Westlands with a garden"
- "Modern studio apartment close to public transport"
3. Save Favorites
Click the heart icon on properties you like to save them to your favorites list.
4. Contact Agents
Click "Contact Agent" on any property to send an inquiry. Your message will be tracked, and you'll receive responses via email and in-app notifications.
Next: Learn more about AI Search
For Real Estate Agents
1. Create Your Agent Account
Sign up and select "Agent" as your role. Complete your profile with:
- Professional credentials
- Service areas
- Contact information
- Profile photo
2. Add Your First Property Listing
Click "Add Property" and fill in:
- Property details (type, bedrooms, bathrooms, price)
- Location information
- High-quality photos
- Detailed description
3. Manage Incoming Leads
Navigate to the "Leads" dashboard to see:
- New inquiries with lead scores
- Contact information
- Conversation history
- Intent level (low to very-high)
4. Enable Automated Follow-ups
Go to Settings → Feature Flags → Lead Scoring and enable:
- Automatic lead scoring
- Auto follow-up emails (sent every 6 hours to high-scoring leads)
5. Monitor Your Analytics
Check your dashboard for:
- Property views
- Lead conversion rates
- Response times
- Revenue insights
Next: Complete Agent Guide
For Landlords
1. Set Up Your Landlord Account
Register and choose "Landlord" as your role.
2. Add Your Properties
Create property listings for each property you manage:
- Property details
- Unit information (if applicable)
- Monthly rent amount
- Lease terms
3. Add Your Tenants
For each property, add tenant information:
- Tenant name and contact
- Lease start and end dates
- Monthly rent amount
- Rent due date (e.g., 1st of each month)
- Deposit amount
4. Enable Automated Rent Reminders
Go to Settings → Feature Flags → Rent Reminders:
- Enable rent reminders
- Choose notification channels (Email, WhatsApp, Push)
- System automatically sends reminders at 7, 3, and 1 day intervals
5. Track Payments
Monitor rent payments in the Tenants dashboard:
- Payment status (Paid, Pending, Overdue)
- Payment history
- Outstanding balances
6. Generate Financial Reports
Navigate to Reports → Financial Reports:
- Select date range (monthly, quarterly, custom)
- View income vs expenses
- Get AI-powered insights
- Export to Excel
Next: Complete Landlord Guide
For Tenants
1. Access Your Tenant Portal
Your landlord will add you to the system. You'll receive an email with:
- Login credentials
- Property details
- Rent payment information
2. View Rent Status
Log in to see:
- Current rent status (Paid, Pending, Overdue)
- Rent due date
- Payment history
- Outstanding balance
3. Make Rent Payments
Click "Pay Rent" and choose M-Pesa:
- Enter your M-Pesa phone number
- Confirm amount
- Complete payment on your phone
- Receive instant confirmation
4. Submit Maintenance Requests
Report issues directly:
- Describe the problem
- Upload photos
- Set priority level
- Track request status
Next: Complete Tenant Guide
For Property Sellers
1. Create Your Seller Account
Sign up and select "Property Seller" as your role.
2. List Your Property
Click "List Property for Sale":
- Property type and details
- Asking price
- Location
- Photos and description
3. Upload Documents
Add required documents for verification:
- Title deed
- Property photos
- Any certifications
4. Manage Buyer Inquiries
Track interested buyers:
- View inquiry messages
- Respond to questions
- Schedule property viewings
- Track lead status
5. Monitor Performance
Check property analytics:
- Number of views
- Inquiries received
- Engagement metrics
Next: Complete Seller Guide
For Surveyors
1. Create Your Surveyor Profile
Sign up and select "Surveyor" as your role:
- Add certifications and experience
- Specify specializations (Residential, Commercial, Land)
- Set service areas
- Upload credentials
2. Set Service Pricing
Define your rates:
- Residential survey pricing
- Commercial survey pricing
- Land survey pricing
- Additional services
3. Accept Survey Requests
When property owners request a surveyor:
- You'll receive notifications
- Review property details
- Accept or decline requests
4. Complete Surveys and Update Status
As you work:
- Update survey status (Pending → In Progress → Completed)
- Upload survey reports
- Add findings and recommendations
5. Build Your Rating
Deliver quality service to earn:
- 5-star ratings from clients
- Positive reviews
- Increased visibility in matching algorithm
Next: Complete Surveyor Guide
Understanding Subscription Plans
All users start with the Free plan (2 AI searches, 2 agent connections per month).
Upgrade for More Features:
| Plan | AI Searches | Agent Connections | Price |
|---|---|---|---|
| Free | 2/month | 2/month | Free |
| Basic | 50/month | 20/month | Contact for pricing |
| MyGF 1.3 | 200/month | 100+/month | Contact for pricing |
| MyGF 3.2 | Unlimited | Unlimited | Contact for pricing |
Getting Help
Support Channels
- Email: support@mygenesisfortune.com
- WhatsApp: +12763238588
- Website: mygenesisfortune.com/support
Documentation
- FAQ - Common questions
- Troubleshooting - Fix common issues
- API Reference - For developers
What's Next?
Now that you're up and running:
- Explore your role's complete user guide for in-depth features
- Learn about subscription plans to unlock more features
- Set up WhatsApp notifications for real-time alerts
- Browse the feature documentation to discover advanced capabilities
Welcome to Genesis Fortune!